Privacy Policy

How Makimono works and how we handle your information.

Effective and last updated: 2026-10-05

1. Operator and scope

根岸宏繁 handles data for the Makimono app, website, and support as described below. Contact: support@makimono.xyz.

2. Books and reading data

Imported files, covers, reading positions, bookmarks, notes, folders, series, reading history, and preferences are normally kept on your device. Makimono does not send this content to its own servers.

Import from iCloud Drive uses Apple’s file services. If you enable iCloud data synchronization, it uses your own Apple account’s storage under Apple’s privacy policy.

Saving a clipping to Photos requires your permission. Sharing passes your selected image or content to the app or recipient you choose, whose own policies apply.

3. Device authentication

Folder locks use Apple’s device authentication. The app receives authentication results, not face images or enrolled biometric templates, and does not store or transmit those templates.

4. Purchases

App Store and RevenueCat provide purchasing and restoration. We do not receive credit card numbers.

To verify purchases, grant access, prevent misuse, and provide support, RevenueCat handles its user identifiers, products, purchase and renewal status, timestamps, and technical device and software information required by its SDK. Our server stores subscription event identifiers, app user identifiers, products, status, timestamps, and webhook payloads. Books, notes, and folder contents are not included.

Subscription notifications are normally deleted after 365 days. Apple and RevenueCat follow their own retention and deletion policies.

5. Website and support

Cloudflare delivers and protects this website. Network information such as IP address, browser information, request time, and URL may be processed for delivery, troubleshooting, and abuse prevention. We do not use advertising trackers or analytics SDKs. Fonts are served from this website.

The support form receives your optional name, reply email, category, and message for handling your request. Cloudflare email forwards it to the operator’s mailbox. Message content is not stored in the website database.

To prevent bulk submissions, we briefly store expiring form tokens, daily identifiers derived from IP addresses, and attempt counts. Expired entries are deleted by the daily cleanup. Do not include book images, passwords, or payment details.

Support email records are normally deleted about one year after a request is resolved. Ongoing support, legal requirements, or disputes may require longer retention.

6. Service providers and international processing

Apple, RevenueCat, Cloudflare, and the operator’s email provider process information under their own policies. Depending on their infrastructure and subprocessors, data may be processed outside Japan. We use these services only as needed for the purposes described.

We do not sell or provide support information to third parties for advertising, except as required by law or with your consent.

7. Deletion, permissions, and requests

Manage local content using the app’s deletion functions or by deleting the app. Manage original files and iCloud copies separately through Files or Apple settings. Deleting the app does not cancel subscriptions.

Change Photos permissions, iCloud settings, and enrolled authentication through the app or Apple’s system settings as applicable.

For access, correction, deletion, or restriction of support or subscription data held by us, contact support@makimono.xyz. We verify the requester and respond as required by law and technically possible. For billing requests, we may ask for a minimal app identifier, never your card number.

8. Policy updates

We update the date on this page when this policy changes and announce material changes in the app or website. We obtain consent before changes where required.